At Rosey Jewelry, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely pleased with your order, we are here to help.

​14-Day Return Window: You have 14 days from the date of delivered to return eligible items for a refund or exchange.

Eligibility Criteria:​

• Items must be unused and in the same condition as received.

• Original tags and packaging must be intact.

• Personalized or customized items are not eligible for return.

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How to Initiate a Return:

1. Contact our customer service team at Roseyjewelry2024@gmail.com to initiate the return process.

2. State your order number and reason for the return.

3. Our team will guide you on the next steps.

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Refund Processing: Upon receiving your returned item, we will inspect it and notify you of the status. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.

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Exchanges: If you would like to exchange an item, please follow the return process and place a new order for the desired item.

Shipping Costs: Shipping costs for returns are the customer's responsibility unless the return is due to a mistake on our part.

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Questions or Concerns: If you have any questions or concerns regarding our return policy, please feel free to contact us.​

 

Thank you for choosing Rosey Jewelry. Your satisfaction is our priority.